Weekend emergency

We're also here to help at the weekend.

The residents have the opportunity. to request help in urgent emergencies via the caretaker’s emergency call.

This emergency service is operated from Saturday 12:00 to Monday 7:00. At other times there is no possibility of help outside the caretaker’s working hours.

The emergency service also helps with lockouts, but in this case a fee of 60,00 Euro will be charged.

Other emergencies
such as water damage, fire, explosions, vandalism or the like: in these cases, calling the on-call service is of course free of charge.

Meeting point in front of janitor’s office
In any case, you must wait for the on-call service in front of the caretaker’s office, so that the on-call service does not have to look

Your mobile phone number
Please provide your name and, if possible, a mobile phone number.

Active smoke detector tampering?
If you have tampered with the smoke detector during or outside of the janitor’s working hours, a handling fee of € 60.00 will generally be charged for the repair, plus other costs such as materials, hours of work and costs for third-party service providers.