Deutschlandsemesterticket in the second round

Who do I contact with technical - questions about the Deutschlandsemesterticket by portazon?

By e-mail to: service@portazon.de

The continuation with numerous improvements in the winter semester 2024/25 for the Germany Semester Ticket is being launched. The ‘solidarity model’ will be extended at the unchanged price of EUR 29.40 per month and registration will be easier. To register for the next ‘Deutschlandsemesterticket’, students only need their personal university ID and password  in the Portazon app (which provides the digital ticket). This data is sufficient to receive the ticket as a QR code on your mobile phone.

Click here for the manual:

https://www.studiwerk.de/info/deutschlandticket/PZN_Deutschlandsemesterticket_20240823_EN.pdf

Click here to go directly to the Portazon app 

https://www.portazon.de/features/d-ticket-studenten/

Click here for a video special when you start study "ERSTIS":

https://studiwerk.de/info/deutschlandticket/PZN_DST_20240830-HD_1080p.mov

As already implemented in the summer semester, the student ID card is not valid as a ticket; only the digital ticket in the Portazon app (Android / iOS) allows students at Trier University of Applied Sciences to travel on all local and regional transport between the North Sea coast and the Alps from 1 September and students at Trier University from 1 October.

The validity period covers the entire duration of the summer semester for students at Trier University of Applied Sciences (1 September 2024 to 28 February 2025) and Trier University (1 October 2024 to 31 March 2025).

The validity includes all local public transport throughout Germany (2nd class), i.e. all scheduled buses, local trains, suburban and underground trains and trams. The ticket is not valid on long-distance trains such as Intercity or ICE trains. It is only issued to you personally in the Portazon app. In the event of an inspection, you may also have to show your identity card to the railway company as further proof of identity.

After registering in the Portazon app, the regenerated QR code is valid as a Deutschlandsemesterticket.

The validity of the Deutschlandsemesterticket ends automatically at the end of the winter semester 2024/25.

All students of the Trier Universities (at the location Trier) are obliged to the financing of the semester ticket with a payment per semester, which will be collected in addition to the social contribution (Sozialbeitrag).
Thus, at registration and re-registration the Deutschlandsemester ticket is included in the price.

In winter semester 2024/25 semesterticket is also valid as Deutschlandsemesterticket for 29,40 euros each month, i.e. 176,40 for six months and by this 40 per cent cheaper than normal price.

In some sparsely populated parts of the VRT network, RufBuses now run on around 60 RufBus routes. Like all other buses, they follow fixed routes and travel to fixed stops. The most important difference: if you want to use them, you must book your journey at least 60 minutes in advance. Only then will the RufBus in the form of a normal bus, minibus or taxi travel to the desired stop. The journeys are always free of charge.

The RufBus sign with a telephone receiver on the bus stop sign and behind the windscreen of the vehicle is important.

Bookings for up to 8 people can be made in the timetable information, in the VRT app or by telephone. For 9 or more people, bookings must be made by telephone at least 24 hours in advance.

Phone Monday to Friday 8 a.m. - 6 p.m.: 0651 / 999 878 99

Important: To avoid not necessary journeys of the RufBus, please cancel if you cannot or do not want to use the booked journey any more. To do this, either click on the cancellation link in the booking confirmation or cancel by telephone.

Further information and a video tutorial https://www.vrt-info.de/fahrt-planen/rufbus-buchen

In the busses of the Stadtwerke Trier (moving only in Trier) you can take your bike without extra cost.

The other companies of the VRT (Verkehrsregion Trier) demand a "EinzelTicket Fahrrad" for your bicycle by travelling Mo - Fr before 9 am.

Buggies and wheelchairs always have priority (decision of the busdriver).

Note: Every transport network has its own rules. Please inform yourself.

How do you get the Deutschlandsemesterticket?

If you have been enrolled at Trier's universities since the summer semester, you have already installed the Portazon app. All ‘first-time students’ must first install this app. It will be valid from 1 September for students at Trier University of Applied Sciences and from 1 October for students at Trier University.

Simply select your respective university in the Portazon app menu, log in with your personal university credentials (personal university ID and password) and download your ticket. With the full-value Deutschlandticket, which is already paid for with your semester fee, you can then use public transport throughout Germany for an entire semester.

Click here for the manual:

https://www.studiwerk.de/info/deutschlandticket/PZN_Deutschlandsemesterticket_20240823_EN.pdf

Click here for the Portazon app:

Deutschland-Ticket | Trier & Region | Portazon-App

How long is the Deutschlandsemesterticket valid for?

The validity period covers the entire duration of the winter semester 2024/25 for students at Trier University of Applied Sciences (1 September 2024 to 28 February 2025) and Trier University (1 October 2024 to 31 March 2025).

The validity includes all local public transport throughout Germany (2nd class), i.e. all scheduled buses, local trains, suburban and underground trains and trams. The ticket is not valid on long-distance trains such as Intercity or ICE trains. It is only issued to you personally in the Portazon app. In the event of an inspection, you may have to show your identity card to the railway company as further proof of identity.

What do I do if I don't have a cell phone with me or the battery is empty?

Then you don't have a valid ticket and risk paying a higher fare, as only the proof in the app is valid.With the Germany semester ticket, the regional Trier semester ticket also loses its validity, which means that the student ID is no longer valid as a ticket.

Does the ticket also work offline?

Yes, it's very easy! Download your ticket once per semester in the Portazon app. This means you always have it with you offline - even without an internet connection or in aeroplane mode. Please note: Printed versions or screenshots are not valid.

You can download the ticket to your smartphone in the Portazon app under "Services" > "Mobility" > "Public transport tickets" via the three-dot menu directly on your QR code or request an email to receive the ticket again by email.

What do I do if I don't have a mobile phone with me or the battery is flat?

Then you do not have a valid ticket and risk paying a higher fare, as only the proof in the app is valid. The student ID card is not valid as a ticket.

What happens to my data?

Your personal data is handled carefully in the Portazon app. Of course, no data will be passed on to unauthorised persons. You can find more information at https://www.portazon.de/datenschutz

I have deleted my user account/account, but still have a valid Germany ticket. What do I do now?

Please contact Portazon support via the following e-mail: service@portazon.de

What about bicycle transportation?

The Deutschlandsemesterticket itself does not provide for free bicycle transport. The usual public transport rules still apply. Bicycle transport is free of charge in the Verkehrsverbund Region Trier

and therefore generally free of charge on city buses. Only on Mondays to Fridays before 9 a.m. is it necessary to buy a reduced one-way ticket to take your bike with you.

What applies to journeys to Luxembourg and Belgium? 

The Germany semester ticket is also valid on the train route to Luxembourg.Also on CFL trains, as these operate for DB in Germany.Buses on Luxembourg's RGTR lines (301, 302, 306, etc.) that travel in Germany operate for the country of Luxembourg and are independent of German federal legislation. Therefore, the German semester ticket does not apply here. The Luxembourg RegioZone fare applies to tickets on RGTR buses.However, the Deutschlandsemesterticket is valid on buses of the cross-border VRT bus lines (410, 455, 460). You can also travel on line 465 beyond "Steinebrück, Zoll" to St. Vith in Belgium with the Deutschlandsemesterticket without having to buy an additional one-way ticket.

Who can I contact if I have any further questions?

Do you have technical questions about your ticket? You can contact the Portazon app team in various ways: By email: service@portazon.de or directly via the Portazon app: "Customer service" > "Contact us".